The cut-off time to place/cancel/modify is 7:00 PM (on the previous day) for Breakfast (a day prior), for lunch by 9:00 AM (same day) and for dinner by 1:00 PM (same day), DesiTiffinBox reserves the right to cancel/modify the meals. However, we will try to inform you in advance about the same.

• DesiTiffinBox reserves the right to discontinue the service of any customer.
• We may cancel an order if the product is not available for reasons that are not within our control. We will notify you if this is the case and return any payment that you have made !!
• Any order that you place with us is subject to product availability, delivery capacity, and acceptance by us. When you place your order online, we will send you an auto-generated confirmation about the same. You must inform us immediately if any details are incorrect. If the product for which you placed the order is not available or if we are not able to get your order delivered to your location, we will inform you through a phone call or SMS/WhatsApp.
• You must ensure that at the time of delivery of your order adequate arrangements, including access where necessary, are in place for the timely delivery of your order.
• Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the order or delivery to an alternative address.
• If you fail to accept your order when it is out for delivery, or if we are unable to deliver at the stated time due to your failure to provide appropriate instructions or authorizations, then such goods shall be deemed to have been delivered to you and all risk and responsibility in relation to such goods shall pass on to you.
• DesiTiffinBox will try our best to deliver the product to you at the place of delivery as requested by you in your order within the time confirmed. We will inform you if we are unable to meet the estimated delivery time.
• Subscription plans have to be used during the period of validity. In case the user does not avail of the delivery during the specified period, the delivery will lapse? Refund or extension of lapsed plans will not be possible. This is applicable to all subscriptions offered under Plans by DesiTiffinBox.
• DesiTiffinBox shall not be liable to you for any losses, liabilities, costs, damages, charges, or expenses arising out of late delivery.
• We do not accept any liability for any delays, failures, errors, or loss of transmitted information, viruses, or other contamination or destructive properties transmitted to you or your computer system via our Website.